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Hiring for Success: Behavioural Interviewing Techniques

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Hiring for Success: Behavioural Interviewing Techniques

Price: $ 49.95+GST

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.

Table of Contents

Hiring for Success – Behavioural Interviewing Techniques

  1. Introduction
  2. Course Overview
  3. History of the Interviewing Process
  4. The Recruitment and Selection Process
  5. Factors in the Hiring Process
  6. Cost Analysis
  7. Job Analysis and Position Profiles
  8. Determining the Skills You Need
  9. Finding Candidates
  10. Advertising Guidelines
    • Five Key Points
    • Ten Tests for Advertising
  11. Screening Resumes
    • The Screening Process
    • Developing a Guide
  12. Performance Assessments
  13. Problems Recruiters Face
  14. Interviewing Barriers
  15. Non-Verbal Communication
  16. Types of Questions
    • Open and Closed Questions
    • Probing Techniques
  17. Case Study
  18. Traditional vs. Behavioral Interviews
    • Behavioral Interviewing
    • Sample Questions
  19. Other Types of Questions
    • Achievement-Oriented and Holistic Questions
    • Making Connections
  20. The Critical Incident Technique
  21. Listening for Answers
    • Listen Well
    • Committing to Change
  22. Difficult Applicants
  23. Interview Preparation and Format
  24. Other Interview Techniques
  25. Scoring Responses
  26. Checking References
  27. Human Rights
  28. Skill Application
  29. Pre-Assignment Review
  30. Personal Action Plan
  31. Recommended Reading List
  32. Post-Course Assessment