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Workplace Harassment

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Workplace Harassment

Price: $ 49.95+GST

How do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what should be done? All of these questions (and more!) will be answered in this two-day workshop.

After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.

Table of Contents

1. Course Overview
Learning Objectives
Pre-Course Assessment
2. Defining Harassment
What is Harassment? Defining Harassment
What is Harassment? Types of Harassment
What is Harassment? Legal Definitions
What is Harassment? Summary
Reasonable Man/Reasonable Woman
3. Defining Sexual Harassment
What is Sexual Harassment? The Three Elements
What is Sexual Harassment?
Types of Harassment
What is Sexual Harassment?
Behavior Categories
What is Sexual Harassment?
Questionable Scenarios
Is This Harassment?
4. The Purpose of Training
Why is Training Important?
5. Creating a Harassment Policy
Key Policy Points
Writing the Policy
The Complaint Procedure
Educating Staff
Monitoring the Policy
6. Other Prevention Strategies
Making Connections
7. Nipping it in the Bud
Your Role as a Manager
Making Connections
8. Protecting Yourself
Minimizing Your Risks
Key Strategies
9. What If It Happens to Me?
What Works and What Does Not? Part One
What Works and What Does Not? Part Two
Saying No
10. What If It’s Happening to Someone Else?
What’s Really Happening?
11. Someone Has Filed a Complaint Against Me!
Steps to Take
12. Addressing a Complaint
Steps to Take
13. Handling False Complaints
About False Complaints
14. Mediation
Basics of Mediation: About Mediation
Choosing a Mediator, Part One
Choosing a Mediator, Part Two
The Mediation Process: Step One
The Mediation Process: Step Two
The Mediation Process: Step Three
How to Document Mediation
15. Investigating a Complaint
Setting up the Investigation: When to Investigate
Setting up the Investigation: Choosing the Investigator
Setting up the Investigation: The Investigation Plan
The Investigation Process: Gathering Evidence
The Investigation Process: Witness Evidence, Part One
The Investigation Process: Witness Evidence, Part Two
The Investigation Process: Documents
The Investigation Process: Location Evidence
The Manager’s Role During the Investigation
The Investigation Report: Creating the Report
Who Should See the Report?
What Information Should Be Shared?
Who Should Share This
Information With the Recipients?
16. Making the Decision
Who Makes the Decision?
When Should a Lawyer Be Involved?
17. Creating Solutions
To Fix or To Punish?
Outcomes for the Complainant
Outcomes for the Respondent
Changes in the Organization
18. After It’s Over
Getting Back to Normal
Maintaining Records
19. Skill Application
Task Preparation
Case Study
Stage 1
Stage 2
Stage 3
Stage 4
20. Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
21. Recommended Reading List
22. Post-Course Assessment