eAgent Logo REA Training Provider Logo 📞 09-889-7653

Building Better Teams


eAgent Member eAgent Member Login

new MemberNew Member Signup

enroll now

Building Better Teams

Price: $ 49.95+GST

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting.

Table of Contents

1. Course Overview
Learning Objectives
Pre-Assignment: What’s Your Team Player Type?
Identifying Your Characteristics and Preferences
Example
Questionnaire
Pre-Course Assessment
2. Defining Teams
What is a Team?
What Does That Mean?
Types of Teams
Making Connections
3. Establishing Team Norms
Characteristics of Teams
Ground Rules
Team Contracts
Sample Team Contract
4. Working as a Team
Putting it Into Perspective
No Need for Black and White Thinking
Degrees of Support
5. Your Team Player Type
What’s Your Team Player Type?
Your Score
What Does it Mean To Have a Number?
Mostly A’s – Inquiring Rationals
Mostly B’s – Authentic Idealists
Mostly C’s – Organized Guardians
Mostly D’s – Resourceful Artisans
What’s Important?
My Team Style
6. Building Team Trust
Why is Trust Important?
What Happens When Teams Trust Each Other?
Building Trust
7. The Stages of Team Development
Introduction
Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing
Stage Five: Adjourning
Activity
Forming an Effective Team
Making Connections
8. Virtual Teams
Virtual Teams
Strategies for Virtual Team Success
Scheduling and Conducting Team Meetings
Team Building in a Virtual Environment
Informal Bonding Interaction
9. Communication
Defining Communication
Listening Skills
Tips for Becoming a Better Listener
10. Becoming a Good Team Player
Attitude is Everything
11. Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
12. Course Summary
13. Recommended Reading List
14. Post-Course Assessment