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Giving Effective Feedback


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Giving Effective Feedback

Price: $ 49.95+GST

Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.

In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback.

Table of Contents

1. Course Overview
2. Definitions
Food for Thought
When Feedback is Needed
3. Speaking Clearly
Being Descriptive
Staying Neutral
4. Communication Strategies
Basic Skills
Probing
Non-Verbal Messages
Interpretation Exercise
5. Characteristics of Effective Feedback
Six Characteristics
Formal Feedback Framework
Informal Feedback Framework
State Your Case
Pre-Assignment Review
6. Receiving Feedback Graciously
7. Testing the Waters
8. Personal Action Plan
9. Recommended Reading List
10. Post-Course Assessment