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Becoming Management Material

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Becoming Management Material

Price: $ 49.95+GST

At its core, leadership means setting goals, lighting a path, and persuading others to follow. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.

After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success.

Table of Contents

1. Session One: Course Overview
Learning Objectives
Pre-Course Assessment
2. Session Two: About the Learning
What Is a Learning Organization?
Are You a Lifelong Learner?
3. Session Three: Achieving Personal Mastery
What Is Personal Mastery?
Your Personal Vision
Our Personal Vision and Our Values
Step One: Identify Your Values
Step Two: Define Your Values
Step Three: Put It All Together
4. Session Four: Analyzing Our Mental Models
Our Mental Models
Mental Models in the Workplace
Strategies for Working with Mental
You Can Create New Mental Models!
The Ladder of Inference
Reflection: Using Your Own
Experiences as a Resource
5. Session Five: Achieving a Shared Vision
What Is a Shared Vision?
6. Session Six: Team Learning
Team Learning
Team Learning Diagram
Protocols for Skillful Discussion
Preparing the Ground for Skillful
7. Session Seven: Systems Thinking
Systems Thinking
8. Session Eight: Understanding Leadership
About Leadership
Think About Your Leadership Style
Your Comfort Zone
Understanding Your Comfort Zone
Managing Performance
Servant Leadership
Onboarding and Orientation
9. Session Nine: Five Practices
Practices One: Challenge the Process
Practices Two: Inspire a Shared Vision
Practices Three: Enable Others to Act
Image Identification
Practice Four: Model the Way
Practice Five: Encourage the Heart
Practices in Practice
10. Session Ten: Building Trust
The Cycle of Trust and Performance
Trust Exercise
11. Session Eleven: Managing Change
About Change
Making Connections
Key Factors in Successful Change
A Step-by-Step Plan for Change
Case Study: Getting More From the Last Hour
12. Session Twelve: The Four Room Apartment The Four Room Apartment
13. Session Thirteen: Time Management Tips and Tricks
Getting Things in Order
Mastering E-mail
Time Management Tips
A Planning Checklist
Putting Plans into Action with Scheduling Aids
Organizing Your Work Area and Your Paperwork
14. Session Fourteen: Managers vs. Leaders
Managers vs. Leaders
15. Session Fifteen: Learning and Thinking Styles
Learning Styles
Learning Styles Exercise
Thinking Styles
Learning and Thinking Styles Exercise
16. Session Sixteen: Influence Strategies
Common Influence Strategies
Cialdini’s Six Strategies
17. Session Seventeen: Managing Relationships
The Relationship Cycle
Coaching Through Conflict
Preparing for Conflict
Managing Stress
The Positive Effect
Fifteen Steps for Dealing with Upset People
Five Tips for Dealing with Difficult People
Six Steps for Dealing with Angry People
18. Session Eighteen: A Simple Problem Solving Process
Systematic Problem Solving
Personal Problems
19. Session Nineteen: Strategic Planning
SWOT Analysis
Individual Analyses
20. Session Twenty: Doing Delegation Right
What Is Delegation?
Levels of Delegation
Breaking Down the Model
Delegation Case Study
21. Session Twenty-One: Criteria for Useful Feedback
Giving Constructive Feedback
22. Session Twenty-Two: Feedback Techniques
Feedback Techniques
Case Study
23. Session Twenty-Three: Mastering Your Body Language
Mastering Your Body Language
24. Session Twenty-Four: Meeting Management
Preparing for Meetings
Reading the Reports
During the Meeting
Managing Meetings
Presentation Tips
25. Session Twenty-Five: Pumping up a Presentation
Pumping up a Presentation
26. Session Twenty-Six: Personal Development
Personal Development Plan
27. Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
28. Course Summary
29. Recommended Reading List
30. Post-Course Assessment