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Coaching and Mentoring


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Coaching and Mentoring

Price: $ 49.95+GST

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. Its about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).

Table of Contents

1. Course Overview
2. Defining Coaching and Mentoring
Coaching and Mentoring
Matching Mentors
Defining Coaching
Coaching Skills
3. Coaching Assessment Review
Coaching Assessment and Scoring
Making Connections
4. Interpersonal Communication Skills
What are Communication Skills?
Getting Better with Communication
Probing Techniques
Active Listening Skills
5. Critical Coaching Skills
6. Setting Goals with SPIRIT
Setting Achievable Goals
Getting on Track
7. Learning Styles and Principles
8. The Benefits/Consequences Matrix
9. Skills Involved in Coaching
10. The Coaching Model
11. Giving Effective Feedback
12. Coaching Problems and Solutions
13. Personal Action Plan
14. Recommended Reading List
15. Post-Course Assessment