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Skills You Need for Workplace Success


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Skills You Need for Workplace Success

Price: $ 49.95+GST

This elearning version of Workplace Success: Seven Key Skills Youll Need will enable you to identify the key skills that are critical for a positive impact on your career. Being able to identify these skills is going to allow you to see which ones you possess, which ones you should develop, and how they help in the workplace.

Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence.

Table of Contents

1. Course Overview
2. Being a Team Player
Team Member Roles and Responsibilities
3. Flexibility
Change Exercise
Change Tolerance
4. Problem Solving
What is a Problem?
Eight Essentials to Defining a Problem
5. Resourcefulness
Self-fulfilling Prophecy
Characteristics of Resourcefulness
6. Feedback
Giving and Receiving Feedback
7. Self-Confidence
What Does Self-Confidence Look Like?
Building Self-Confidence
8. Creative Thinking
Methods for Creative Thinking
Other Methods
Creative Thinking Exercise
9. Emotional Intelligence
History of Social and Emotional Intelligence
Defining Social and Emotional Intelligence
10. Personal Action Plan
11. Recommended Reading List
12. Post-Course Assessment